PRIVACY POLICY

Tai Pan Row Tailors Limited Privacy Policy

In using this website you are deemed to have read and agreed to the following terms and conditions:

This statement of privacy policy explains our views and practices concerning privacy, and how they may pertain to you as a user of our website. In this context "you" or "your" means you as a user of our services, or applicant. "We", "our" or "us" means Tai Pan Row Tailors Limited. This site contains links to other sites and we are not responsible for the privacy practices or the content of such sites.

Tai Pan Row Tailors Limited respects your privacy. We do not sell, rent, release, or share your personal information. We only use your personal information to keep in touch, to let you know about any updates or special offers we have, and to possibly build a friendship.

You have the right to request information about the personal data we hold on you. If your data is incorrect, incomplete or irrelevant, you can ask to have the information corrected or removed. You have the right to request written documentation on the personal information we have about you in our files. To request this document please write to general@taipanrow.com. At any point you feel uncomfortable with us having your information, please feel free to contact general@taipanrow.com to opt-out of our mailing list and for us to delete you from our database forever. But if you want to simply update your contact information, please also contact us and let us know.

Please note, for security reasons, we will not make any amendments to our database unless we are contacted via the email you originally submitted to us.

For any other questions or concerns as to how we are using your personal information, please contact general@taipanrow.com and we will try to resolve the issue.

To prevent us from being caught in your spam filter, please add general@taipanrow.com to your address book.

What Personal Information Do We Collect?

When you register on our site, place an order, subscribe to our newsletter or blog, or fill out a form, we collect certain personal information from you.

In collecting your information, we may ask for your name or e-mail address. But you may of course visit our site anonymously.

Personal information provided to us are provided voluntarily.

How Will We Use The Information?

It may necessary for you to supply Tai Pan Row Tailors Limited with data in connection with orders placed with Tai Pan Row Tailors Limited for its products.

 

It is also the case that data are collected from (i) you in the ordinary course of bespoke services engaged by you, (ii) a person acting on behalf of you, and (iii) other sources (for example, information obtained from credit reference agencies). Data may also be generated or combined with other information available to Tai Pan Row Tailors Limited.

Information collected may be used in one of the following ways:

  1. To personalize and improve your online experience (we can then cater to your individual needs)
  2. When providing bespoke services, your measurements and relevant physical characteristics may be required for the accurate production of a product;
  3. To improve the website (we use the information and feedback we get from you to improve the usability and functionality of the website);
  4. To improve our customer service (your information helps us improve your customer experience and our support services);
  5. To process online transactions (your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested);
  6. Information in relation to the Client’s name and address may be required for the purpose for the prompt and accurate delivery of the finished product to the Client;
  7. To administer a contest, promotion, survey or other site feature;
  8. To send periodic emails, the email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information; and
  9. For purposes relating thereto.

Note: If at any time you would like to unsubscribe from receiving future emails, please email general@taipanrow.com with this request and why you would like to unsubscribe.

How Do We Protect Your Information?

Unfortunately transmission of information via the Internet is not completely secure. Although we do our best to protect your personal data we cannot guarantee the security of your data submitted to us and any transmission is at your own risk.

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential. When the letters "http" in the URL change to "https," the "s" indicates you are in a secure area employing SSL; also, your browser may give you a pop-up message that you are about to enter a secure area or display a padlock image. After a transaction, your payment (credit card, etc.) information will not be stored on our servers.

The Website and the Applications use this encryption technology to protect your information during data transport. SSL encrypts ordering information such as your name, address and credit card number. Our customer service centre and stores also operate over a private, secure network. Please note that e-mail is not encrypted and is not considered to be a secure means of transmitting credit card information.

Do We Use Cookies?

Yes (Cookies are small pieces of information that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information)

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.

Do We Disclose Any Information To Outside Parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect others or ours rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Changes To Our Privacy Policy

If we change our privacy policy, we update this page and the Privacy Policy modification date below. 

This policy was last modified on 05/01/15.

Amendments and modifications needed will be done without express notice outside of this document.

Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your Consent

By using our site, you consent to our privacy policy.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the following email – general@taipanrow.com.

Disclaimer

By submitting your information to Tai Pan Row Tailors Limited, you give permission to Tai Pan Row Tailors Limited to contact you via email with special updates and offers, or company news. Affiliates or business partners may NOT have access to your information, but we may have joint programs, promotions or offers with them, in which case only Tai Pan Row Tailors Limited may contact you via email about these events.

© Tai Pan Row Tailors Limited (2015) All Rights Reserved